TRAI mandates AI-led complaint centres, 16-hour human support TRAI mandates 24/7 AI-enabled complaint centres, human support for 16 hours daily, faster appeals and penalties up to ₹20 lakh for mishandled cases. Published on: Nov 3, 2026, 01:12:20 IST By Sejal Sharma, New Delhi Prefer HTon Google Share via Copy link
TRAI mandates AI-led complaint centres, 16-hour human support
TRAI mandates 24/7 AI-enabled complaint centres, human support for 16 hours daily, faster appeals and penalties up to ₹20 lakh for mishandled cases.
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